Our People
We believe in growing our talent by recruiting the best people, identifying individual strengths, and providing development opportunities with the scope for career progression as a result.
Our diverse workforce is a great part of life at Gear4music: different cultures, knowledge and skills makes it a fantastic place to work, and many of our employees are musicians in their spare time. We are proud of our passionate staff with in-depth knowledge of their specialist area of focus.
Intranet
We continually strive to improve communication across our teams. Our intranet allows us to share information quickly and easily about recent company news including policy updates, new starter welcomes, internal promotions, and changes. Every department has its own dedicated page for resources, helping support cross-departmental working.
Recruitment and Retention
We need to attract talent into our business to support our growth plans and we do this by offering competitive salaries and a range of benefits to help attract and retain great people (Careers at Gear4music), and our retention levels are good.
Mental Health
Gear4music signed the Charter for Employers Positive about Mental Health. This means we are committed to creating a supportive and open culture where colleagues feel able to talk about mental health confidently and aspire to appropriately support the mental wellbeing of all staff – we are proud to be classified as a ‘Mindful Employer.’
We have 30 certified Mental Health First Aiders across our business. This provides Managers across all our sites with tools, resources, and knowledge to support their people better.
Our Employee Assistance Programme remains a highly utilised support tool, providing all employees with access to online resources, 24/7 helpline and counselling services. We continue to support our employee’s wellbeing with our Mental Health and Wellbeing Policy in place.
Equality, Diversity & Inclusion
We are committed to fostering an inclusive, diverse, and equitable workplace. We share our Company Equality, Diversity & Inclusion Policy with all employees, incorporating a dedicated video as part of starter inductions and regular refresher sessions. We focus on promoting inclusivity, celebrating diversity, ensuring equality, and encouraging acceptance—creating a workplace where everyone feels welcome, respected, and valued.
Learning and Development
Our Learning & Development hub is designed to support opportunities for everyone across our business. E-learning courses are bitesize so can be fit in around workloads and people can pick and choose courses which may be most beneficial to them. Content available includes people skills, compliance, health & safety, management development and I.T. skills as examples. By making these courses available to everyone this will support a culture of continuous learning, development, and support.
Gear4music Community
The Gear4music Community Group continues to play a pivotal role in fostering a positive and inclusive workplace culture. The team drives initiatives that support fundraising, promote wellbeing, and strengthen social connections across the organisation. These efforts align closely with our broader ESG commitments.
Please see our Annual Report and Accounts for key activities and initiatives.
Gender Pay Gap report
As of April 2025, our mean gender pay gap was 12.5% (2024: 17.6%).
Women’s hourly rate is 12.5% lower (mean) and 1.1% lower (median)
Women’s bonus pay is 57.1% lower (mean) and 20.0% lower (median)
3.9% of men and 1.1% of women received bonus pay
Top salary quartile has 79.5% men and 20.5% women
Upper middle salary quartile has 72.6% men and 27.4% women
Lower middle salary quartile has 64.9% men and 35.1% women
Lower salary quartile has 81.1% men and 18.9% women
The mean reflects the fact that the top three highest paid employees are male; the median reflects that there are proportionally more females in the upper middle quartile.
